Hoop Messenger Privacy Policy


Protecting your privacy is important to Hoop Messenger. This Privacy Policy (“Privacy Policy”) set outs the ways in which we use your information and how we ensure its protection when we do.


Your access and use of Hoop Messenger implies that you will adhere to and accept the Privacy Policy we have put in place.  You also acknowledge and consent that we will collect, use and share your information in the ways outlined in this Privacy Policy.


This Privacy Policy and accompanying Copyright Policy are both subject to Hoop Messenger’s Terms of Service. If there is any information found in the Privacy Policy or the Copyright Agreement that is in conflict with the Terms of Service, the Terms of Service will have precedence.


Hoop Messenger reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy will always be available on our website. Please check the Privacy Policy periodically for changes, though we will notify you by email or other direct electronic communication of any changes, we believe, impact your services materially. Your use of the Services following any modification or replacement to the Privacy Policy constitutes acceptance of those changes.


1)    Collection and Use


When you first register for Hoop Messenger we will collect personal information (“Information”) such as:


We collect this Information for a number of reasons:

Š     To identify you when you log in to your account

Š     To enable us to provide the Services to you

Š     To verify transactions you may make for security and authentication

Š     To help us improve our user content, product and service

Š     To contact you about your account and provide service

Š     We retain the right to share user information and statistics to partners, prospective partners and advertisers

Š     To keep you informed about our latest developments and any service we think you may be interested in, provided you give us authorization to do so.


By submitting Information to Hoop Messenger when registering, you consent to the use of your information for these purposes.


2)    Automatic Collection and Cookies


Hoop Messenger, automatically collects and receives certain information from your mobile device, including activities you perform with our product, your IP address, device identification, the type of browser your using. We collect this information to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, provide services, improve the features and usability of our services, and better understand and tailor market to our users.Your use of our mobile or computer applications implies consent to collection of Information.


Hoop Messenger uses tracking technology (“cookies”) in their Applications, Software and in their Platforms, including mobile application identifiers. We may monitor usage and web traffic routing for the Services, and to customize and improve the Services. By using Hoop Messenger’s Application or Services you agree to the use of the cookies.  Cookies are small text files placed on your device when you visit a web site, in order to track use of the site and improve user experience.


3)    Sharing Information


Hoop Messenger may share Information in a number of ways. We retain the right to share Information with our partners, prospective advertisers and other third-parties for the purposes of improving, protecting, enhancing and promoting our product and service. We will not sell any information to advertisers or other third-parties.


Except as provided above, Hoop Messenger will not share any Information gathered to third parties unless:


A)   You have given explicit consent to the disclosure of such Information to a third party;

B)   Where we are legally required to do so;

C)   If we believe it is necessary to protect ourselves legally and in judicial setting;

D)   If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities; and

E)    If this information is not private, and can reasonably be accessed through public means.


Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning and maintenance of the product and service.


4)    Limitations and Third-Party


This Privacy Policy covers the treatment of Information and other non-identifiable information gathered Hoop Messenger. This Privacy Policy does not apply to the practices of any Third-party services. We cannot take responsibility for the content or privacy policies of any Third-party. We recommend you review the privacy policies of any third-party applications or service providers you access through our product or service.


5)    Security


This Privacy Policy has been established to help you understand our commitment to protecting your privacy. Your account is protected by a password for your privacy and security. Accessing your account through a third party site or service may allow for additional protection. Please be diligent in helping us protect your privacy. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to you device by signing off after usage.

Our goal is to protect the privacy of your account and other Personal Information we hold in our records, but as is with the nature of our business, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and factors beyond our control, may compromise the security of user information at any time.


6)    Your Rights


You can contact Hoop Messenger to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Hoop Messenger for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. You have the right to change email preference at any time.


You also retain the right, at any time, to not disclose Personal Information to us, however, this may limit your use with us and not allow you to take advantage of some of our features. You may also add, update, or delete information at any time.


Hoop Messenger in some instances acts as a facilitator between Users and Third-parties. There will be instances where the content published on Hoop Messenger will not be in our custody or control, and any content that has been shared by you through any Supported Platform or Third-party App via our services may continue to be available to Third-party and the public at large, as this content is now under the control of the operators of the Supported Platform and/or the Third-Party Apps.


7)    Contact Information


Have any questions or concerns about Hoop Messenger or our Privacy Policy? Contact us at complaints@hoopmessenger.com